Frequently Asked Questions
Q: Why do I need a Sherborne Art Club website account?
A: All the general information on prize winners, exhibition times, entry etc, is available to visitors without signing in. To set up your own artist profile and show your pictures, give links to your own website etc, you will need to sign in as a member. We hope over time all members will use the website to showcase their creations.
Our entry fees are much reduced for members; non-members are welcome to submit work but it will cost more as a non-member.
Q: How do I sign-up for an account?
A: Click on the blue 'Sign Up' button on the top right of your screen.
You will be taken to a sign-up form as shown below:
Please complete the form, entering your contact information and email address. You will also be asked to enter a password for your account.
Choose your membership subscription to register as a Member or a Non-Member.
You will be asked to agree to our terms and conditions, enter the CAPTCHA information and click the blue 'Register' button.
Q: How do I enter the CAPTCHA information?
A: Some of our forms have a CAPTCHA asking you to enter a message to complete the form.
Each message is randomly generated, as shown below:
Enter the messages in the 'Type the text' box or you can refresh the message by clicking the two arrow icon.
Q: How do I verify my email address?
A: When creating your account, you will be emailed a verification link to confirm your account activation.
Please click the link within the email sent to your registered email address to confirm it is correct.
Q: How do I log into my account?
A: Click on the 'Login' button the top right of your screen. You will be taken to the Login area as shown below:
Enter your email address and password and then click the blue 'Login' button.
Q: I've forgotten my password; how do I reset it?
A: You can reset your password by clicking the following link:
You will be taken to the 'Reset Your Password' screen as shown below:
Enter your email address and click the blue 'Reset' button. You will then be sent an email with a link to reset your password. Click the link in your email and you will be taken back to the Sherborne Art Club website. Enter your new password and then sign into your account.
Q: When I try to register as a new member/non-member I receive the following error message:
"This email address is already taken."
A: This error message displays because your email address is already registered with sherborneartclub.com. If you have previously registered, but have forgotten your password, you can reset your password by clicking on the following link:
Q: I'm currently a 'non-member' - how do I upgrade to a full member?
Log into your account and under the 'My Profile' tab on your Dashboard you will see a message:
"You are a non-member, click here to upgrade"
As shown below:
You can also upgrade by clicking on the "Upgrade to full membership!" link on your 'My Profile' tab.
Q: How do I make a payment to start/renew my membership?
Your membership runs annually from the date you first join and can be paid online via PayPal, a secure third-party payment system. Please note, if you're a current member you can renew at any time during your membership period.
To make a payment online by renewing or becoming a member for the first time, sign into your account and under the 'My Profile' tab on the 'Dashboard', click upgrade or renew.
You will be taken to PayPal as shown below:
You can either sign in with an existing PayPal account (if you have one already created) or pay directly with a debit/credit card.
Once you have entered your preferred payment method and clicked 'Pay', your payment will be processed and if successful, you will be returned to the Sherborne Art Club website and will have upgraded to a member.
Q: How do I submit my Exhibition Entry?
To speed up the process on hand-in day, both members and non-members can submit their Exhibition Entries online and pay online. To access the online Exhibition Entries you first need to register with the website as either a member or a non-member.
Once you're signed into your account, on your Dashboard, click the Exhibition Entries tab, as shown below:
The online entry forms allow you to submit your individual paintings or sculptures and then make payment to complete the entries. Do read our submission information for more details on the types of artwork we accept and their formats for presentation.
To add a picture or sculpture, click on the respective button and enter the title, price (just the number, not the £ sign) and other specific information for the type of artwork you are submitting. For a picture to be hung, choose Framed (even if it is a box canvas without a frame).
Click the Add button to add the painting or sculpture to the submission form, as shown below:
Once you have added the minimum/maximum number of artworks, please enter the following:
- Name (as it will appear in the catalogue)
- Telephone Contact Details
Once complete, click the blue 'Click To Make Payment' button. You will be taken to PayPal to enter your payment details.
To enter pictures for the browsers for instant sale, you need to add the information using the same procedure as above.
Q: I've completed my Exhibition Entry, what's next?
Thanks for completing your online entry. To print your online entry, log into your member/non-member account and click the Exhibition Entries tab. Scroll down to the bottom of the page and under 'YOUR PAID EXHIBITION ENTRIES', you can click the Print button to open a new tab showing your completed entry.
You can now print this form ready to bring in on hand-in day with your artwork.
Q. Can I download a copy of the entry form to complete manually?
A: While we do encourage you to complete your entry and pay online for ease of use, you can download and print entry forms for your submissions if you experience difficulty in entering online. Please ensure you download and print all the forms below, as appropriate for your membership level: